EZWRKFLW products are instant-download digital goods sold via Lemon Squeezy, our Merchant of Record. Because your files are delivered immediately upon purchase, we operate a strict no-refund policy.
Before buying, each product page includes a detailed description of what the kit contains, what it requires to run, and a "not for you" section that covers known limitations. Please read these before purchasing.
By completing a purchase you confirm:
EU consumer law typically provides 14 days to cancel digital purchases. This right does not apply once a digital download has been accessed or made available, which happens immediately upon purchase. By completing checkout, EU customers expressly consent to immediate delivery and waive their 14-day withdrawal right.
We do not offer refunds for change of mind or for compatibility requirements that were disclosed on the product page. However, we will request that Lemon Squeezy issue a refund in the following specific cases:
To request support or a refund, email ezwrkflw@gmail.com with your Lemon Squeezy order number within 7 days of purchase. We respond personally within 2 business days.
As Merchant of Record, Lemon Squeezy reserves the right to issue refunds within 60 days of purchase at its own discretion to prevent chargebacks. This applies regardless of our stated policy and is outside our control.
If you have a problem with your purchase, email ezwrkflw@gmail.com before raising a dispute with your bank or card provider. Most issues can be resolved quickly. If a chargeback is filed without prior contact, we will submit a documented response to Lemon Squeezy contesting it.
Questions or technical issues? Email ezwrkflw@gmail.com with your Lemon Squeezy order number. We respond personally within 2 business days.
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